Política de envío

This Shipping Policy applies to all the products purchased on Bonpek Baby, www.bonpek.com

At Bonpek.com, we strive to provide our customers with efficient and reliable shipping options. To ensure a smooth and convenient experience, please take note of our shipping guidelines and policies.

To optimize delivery, we thank the customers for indicating an address in which the order can be delivered within normal business hours.

For security reasons, Bonpek Baby will not send any order to unidentifiable or undeliverable addresses, nor will it accept any order when it is impossible to identify the recipient of the order.

SHIPPING COSTS

Orders totaling $179.99 and above qualify for complimentary shipping. However, there may be a nominal service charge for shipping to select locations, which will be displayed at checkout.

For Domestic Shipping, we also used Carrier Rate Shipping UPS 2nd Day Air, UPS 3 Day Select, UPS Next Day Air Saver, and UPS Ground, also USPS Standard, Priority, and Express shipping methods. The shipping rate will be calculated automatically based on the weight and size of the package and shown on the checkout page.

Please check the shipping cost on the checkout page before placing an order.

We retain the discretion to modify the selected shipping method if it leads to an earlier delivery date than the one initially anticipated, without incurring any additional charges for the customer.

SHIPPING TIMES

Order Cut-Off Time for 1 Day/Next Day Shipping To qualify for 1 Day/Next Day Shipping, please place your order by 11:30 AM Pacific Time. Orders received after this cutoff time will be processed on the following business day. Please keep in mind that our 1 Day/Next Day Shipping services are subject to availability based on your location.

Average transit times for US orders is 3 - 4 Business days
Our assured shipping days encompass Monday to Friday, with the added flexibility of shipping orders on Saturdays quite frequently. Orders placed before our specified cutoff time will be dispatched on the same day or at the latest, the following business day.

Expedited Shipping Methods

1-Day/Next Day Shipping: Orders eligible for 1-Day Shipping will be delivered the next business day following the order placement, provided that the order was placed by the 11:30 AM Pacific Time cutoff. Weekends and holidays are excluded from guaranteed delivery.
2-Day/2nd Day Shipping: Orders eligible for 2 Day Shipping will be delivered within two business days, excluding weekends and holidays. The cutoff time is 12:00 PM Pacific Time.
3-Day Shipping: Orders eligible for 3-Day Shipping will be delivered within three business days, excluding weekends and holidays. The cutoff time is 12:00 PM Pacific Time.

CUSTOMS AND IMPORT TAXES

Please note that any extra costs related to import/customs tax are the responsibility of the buyer. Please check your own state’s policy on importing goods, as we cannot provide this for you.

SHIPMENT TRACKING

Bonpek Baby furnishes tracking numbers as soon as they become accessible following the shipment. After your order has been dispatched, you will receive an email notification at the address you specified during the purchase process. This email will include a tracking number, allowing you to monitor the progress of your order until it reaches your doorstep.

DELAYS

Bonpek Baby cannot be held accountable for shipping or delivery delays resulting from natural or unforeseeable circumstances. Furthermore, Bonpek Baby bears no responsibility for delays associated with the courier's operations. Regrettably, these delays are beyond our control. It's important to note that transit times typically (but not always) exclude Saturdays, Sundays, and holidays.

UNDELIVERED PACKAGES

If at the time of delivery, the customer is not at the delivery address or if it is not possible to deliver the package to any person in charge, the product must be returned to the corresponding post office and the customer must pick it up from there.

WRONG DELIVERY ADDRESS

Bonpek Baby will not take charge, or make returns for lost or undelivered packages, for wrong shipping addresses, please be sure to provide correct and accurate shipping addresses, at the time of purchase.

SECURE DELIVERY ADDRESS

Bonpek Baby suggests that customers furnish a secure delivery location, such as their residence or workplace. Please be aware that if the customer's address is inaccurately provided, Bonpek Baby cannot assume responsibility for lost or stolen packages.

SHIPPING COMPLETED

A delivery is deemed fulfilled as soon as Bonpek Baby places the product at the buyer's disposal, as confirmed by the courier company's tracking system.

CONTACT INFORMATION

If you have questions or concerns about this Shipping Policy, please reach out to us through our Contact Us page or email us at support@bonpek.com.

f you have any questions or concerns about our shipping policy or specific shipping requests, please Contact Us. Our email address is support@bonpek.com. We are here to assist you and ensure that your shipping needs are met to the best of our ability.

Thank you for choosing Bonpek Baby. We appreciate your business and are committed to delivering your orders promptly and efficiently.